A list of frequently asked questions to help you understand how it works.
1. What is Honeybux?
Honeybux is “subscription gifting” website, where you purchase Honeybux to send to a loved one. In order for the recipient to receive their Honeybux, they must first give away a designated charitable amount (also decided by you!) They will then be awarded with their gifted Honeybux to shop our vast e-gift card catalog.
2. Why is there a charitable component?
The spirit of giving can get lost in the age of online and instant gratification. Honeybux makes giving back a required part of the process. Recipients must give away a designated charitable amount to a charity of their choice before they are rewarded with the Honeybux funds.
3. Can I shop with my Honeybux before selecting a charity?
No. Honeybux are the reward for doing good. You cannot unlock your Honeybux until you select a charity to donate your designated charitable amount to.
5. What is the platform fee and what does it cover?
The $[ay-hb-fee] platform fee covers credit card fees, website operations, and distribution of designated charitable amounts, ensuring 100% of the designated charitable amount goes to the selected charities.
6. What charities and nonprofits can recipients select?
Recipient’s can choose from any U.S. 501(c)3 charity or nonprofit organization. Our list of optional charities comes from Charity Navigator. If your charity of choice is missing, contact us at email@example.com.
7. When will the recipient get their Honeybux funds?
After the recipient selects a charity and submits a Why, the recipient will be awarded the Honeybux funds within 48 hours.
8. How much is Honeybux worth?
One Honeybux reward is equal to $1 USD. And so on.
9. What is a 'Why'?
After a recipient chooses a charity, they will be asked to submit a Why, to inform you (the Giver) why they chose the charity they did. This encourages the recipient to engage in the philanthropic piece of Honeybux. Recipients will not be awarded Honeybux until they select a charity and submit a Why.
10. Can the selected charity reach out to the giver or recipient?
At this time, we do not share any information on you or the recipient with selected charities. We do encourage you to take your engagement beyond Honeybux and get involved! But that is up to you.
11. When do charities receive their donations?
We distribute funds designated to the selected charities on a quarterly basis: January, April, July and August.
12. What happens hen a charity doesn't receive my designated amount?
Please reach out to our help support if you have any concerns with your designated charitable amount being received by the selected charity. Please remember, we distribute funds designated to the selected charities on a quarterly basis: January, April, July and August.
Distributing charitable designation is a little tedious – we need to verify that the charity is a 501(c)3 and in good standing. Occasionally, if we need more information or an issue arises, designations will be postponed until the next quarter.
While we do our best to keep up to date with charities, if we find a charity or nonprofit that is no longer in good standing, we’ll contact you to select another charity.